Frequently Asked Questions

Everything you need to know about your home essentials and our service.

What is the standard shipping timeframe for furniture and decor?

Standard shipping typically takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

Do you offer a warranty on home goods?

Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects. Smaller home decor items are covered by a 30-day quality guarantee.

What is your return policy for home products?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery status in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free financing options through Klarna and Affirm for larger home investments.

Are the materials used in your products eco-friendly?

We prioritize sustainability by sourcing FSC-certified wood and recycled textiles for over 60% of our product catalog. Check individual product descriptions for specific material certifications.